Privacy policy

1. Scope

This policy explains how Mozaca Labs handles personal information collected through this website, contact forms, email inquiries, and early business development conversations. Separate client agreements may apply to paid engagements, audits, or platform projects.

2. Information we collect

We may collect contact details such as name, email address, company, role, project brief, and message content. We may also collect basic technical information generated by normal website operation, including device type, browser, pages viewed, referrer, approximate location, and timestamps.

3. How we use information

We use information to respond to inquiries, qualify and scope engagements, manage communications, improve the website, protect against abuse, and keep records needed for legal, security, and business administration purposes.

4. Legal bases

Depending on context, we process information to take steps before entering a contract, to perform a contract, to comply with legal obligations, with consent, or for legitimate interests such as operating a secure business website and responding to prospective clients.

5. Sharing

We do not sell personal information. We may share limited data with service providers that help us operate the website, email, hosting, analytics, security, document management, and client communications. We may also disclose information where required by law or to protect rights, safety, security, or the integrity of our services.

6. Retention

We keep inquiry records for as long as needed to respond, manage the relationship, and satisfy business or legal obligations. If an inquiry does not become an engagement, we aim to delete or archive unnecessary personal information within a reasonable period.

7. Security

We use administrative, technical, and organizational controls intended to protect personal information. No internet transmission or storage system is perfectly secure, so sensitive credentials, seed phrases, private keys, or regulated personal data should not be sent through the website contact form.

8. International transfers

Mozaca Labs works with counterparties across Africa, Europe, and the Americas. Information may be processed in countries other than where it was collected, subject to reasonable contractual and operational safeguards.

9. Your rights

Depending on applicable law, you may request access, correction, deletion, restriction, portability, or objection to processing of your personal information. We may need to verify your identity before acting on a request.

10. Contact

Privacy requests can be sent to privacy@mozacalabs.com. General inquiries can be sent to hello@mozacalabs.com.